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Multi-Manufacture

Finally, a terminal management solution for all major brands of terminals.

Tender Retail provides estate management for all models of terminals supported by our middleware—from any manufacturer. Not only can you manage your terminal fleet, you can manage and configure our middleware in the same application.

Remote functions

  • Activation
  • Deactivation
  • Initialization

Centralized, up-to-date data

  • Version control
  • Configurations
  • Terminal activation, deactivation, initalization
  • PIN Pad terminal audit
  • Serial Number audit

Decentralized components

  • Initial rollout
  • Configuration updates
  • Multi-media content
  • Business rules

Facilitate the initial roll out of your payment solution

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Remote terminal management

Finance executives love Tender Retail’s remote terminal management features, which ensure a better understanding of electronic-payment expenses while helping to predict costs.

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Fast-tracked investigations

IT and operations teams immediately see the benefits of a tool which fast-tracks the investigation of potential problems, predicts peaks in the number of transactions, and more.

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Advanced dashboards

The Tender Retail remote terminal management module also has dashboard and management functionalities.

Manage your operations remotely

The Tender Retail remote terminal management module gives you a centralized configurator for your decentralized payment system.

Create update packages for upload to PIN Pads

Unify your PIN Pad ecosystem, reduce hardware issues, and increase compliance throughout your business by automating the update process.

Update and deploy configuration of all the components of the payment solution

Updating devices individually can introduce security weaknesses and errors. Reduce complexity throughout your organization by grouping your device updates.

Manage and deploy new PIN Pad firmware versions

Outdated firmware is highly problematic. Automate the deployment of firmware to reduce your security risk and human error while making updates.

Schedule uploading and global activation of updates

Schedule updates to be deployed in advance of uploading to terminals or select a pilot group of your estate.

Perform immediate uploading of updates

Ensure immediate deployment of crucial updates with Tender Retails’s update system.

Roll-back to previous versions

By archiving updates, you retain access to previous versions of software which can be rolled-back.

Additional functionalities

Add-on modules that fit your business needs:

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Centralized and aggregated reporting

See what you want and filter out what isn’t helpful.

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Operational intelligence

Enables your decision making process to be based on relevant, real-time data and analytics.

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Data drill-down

See the finest detail of your data without pulling up a spreadsheet.

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User-friendly dashboards

Data isn’t beautiful if it isn’t organized. See high-level and granular information in a format that’s easily understood.

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Business intelligence

Get the most out of your teams and data by making well-informed decisions.

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Configuration monitoring

See what configurations are running where in real-time.

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User and role definition

Control who sees what within your organization with specific user roles.

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Multi-level data views

Multi-level models give you an alternative type of analysis and greater understanding through heirarchy.

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Alerts

Collect payment events that can be transferred to a Syslog server for alerts.

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We were successful in using Tender Retail Manager to remotely update 10,000 PIN Pads in our stores. Tender Retail’s Remote Management module has allowed us to find financial efficiencies in our processes by reducing our on-site mobilization costs significantly. This tool is a real money and time saver for us. Great experience, great product, highly recommended.

Stanley Yu

Senior System Analyst,
Shoppers Drug Mart

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We were successful in using Tender Retail Manager to remotely update 10,000 PIN Pads in our stores. Tender Retail’s Remote Management module has allowed us to find financial efficiencies in our processes by reducing our on-site mobilization costs significantly. This tool is a real money and time saver for us. Great experience, great product, highly recommended.

Stanley Yu

Senior System Analyst,
Shoppers Drug Mart

Profile Image

We were successful in using Tender Retail Manager to remotely update 10,000 PIN Pads in our stores. Tender Retail’s Remote Management module has allowed us to find financial efficiencies in our processes by reducing our on-site mobilization costs significantly. This tool is a real money and time saver for us. Great experience, great product, highly recommended.

Stanley Yu

Senior System Analyst,
Shoppers Drug Mart

Profile Image

We were successful in using Tender Retail Manager to remotely update 10,000 PIN Pads in our stores. Tender Retail’s Remote Management module has allowed us to find financial efficiencies in our processes by reducing our on-site mobilization costs significantly. This tool is a real money and time saver for us. Great experience, great product, highly recommended.

Stanley Yu

Senior System Analyst,
Shoppers Drug Mart

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